voiding warranty?

[daynzy]

I read somewhere that on newer PC's that come with Vista (laptop), that if you restore it to windows XP you're voiding the warranty.


is this true?

[Madmax]

Yes this would be true as long as you can't restore it to the manufacturer's OS = Vista in this case at the time of needing warranty. If the HD is failing and you had win XP on it at the time and needed a replacement drive (and you could not restore it to manufacturers specs) and the manufacturer or place you bought it from discovers you had win xp on it then it will void your warranty.

Basically i suggest not doing it, but me, myself and i would not care, an the less they know the better it is for you, but in the case of them discovering it out, your SOL just remember that.

So it is true because the machine is not at the manufacturers specifications in which it was at the time of the sale and production, at the time of warranty that maybe needed.

[daynzy]

I would do it too, but being as it's not mine I don't think I'm going to.


Thanks for the info.

[Stickler]

Most of the time if the OEM supports both operating systems than they will support you. If you send it into the depot for service and the hard drive needs to be reformatted, you'll get a hard drive with Vista on it. Most of the time they will hardly troubleshoot an XP machine that originally has Vista on it. As for voiding the warranty, adding XP to your machine will not void the warranty. If the RAM fails, its not due to having XP on the machine. If the hard drive fails, its not because of XP.

[daynzy]

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Canadian13</div><div class="ubbcode-body">Most of the time if the OEM supports both operating systems than they will support you. If you send it into the depot for service and the hard drive needs to be reformatted, you'll get a hard drive with Vista on it. Most of the time they will hardly troubleshoot an XP machine that originally has Vista on it. As for voiding the warranty, adding XP to your machine will not void the warranty. If the RAM fails, its not due to having XP on the machine. If the hard drive fails, its not because of XP. </div></div>


I looked at several Tech Support sites and they've all mentioned something similar to this;

<div class="ubbcode-block"><div class="ubbcode-header">Quote:</div><div class="ubbcode-body">You'll forfeit the warranty coverage and support of your new HP computer if you
do away with the factory installed Windows Vista operating system and replace it
with Windows XP. Thus, it is not recommended to do so.
</div></div>

[Stickler]

As far as I know, at Dell you do not void the warranty if you replace the OS. They may be reffering to the software support that they do provide for free. If your hard drive crashes, its not a direct relation to having XP on the machine. Care to provide a link to that quote?

[Madmax]

If you replace the OS and the manufacturer states it is OK to do so in their terms of agreement with the user then most certainly you will be fine, but to my knowledge you have to call the manufacturer or whom ever is covering the warranty of the machine before hand and GET IT IT writing if they state it is ok to do so.

As far as i know and have known for years including from my former business adventurers... you must return the PC or Laptop in the same state (OS AND ALL Restore) it was delivered to you, before warranty is provided .. if not then you will/can void your warranty unless otherwise stated by the terms of agreement by the warranty.

[tired-n-cranky]

LOL yeah ok there Maxy. Not with the major Tier 1 like IBM, HP, Toshiba, Lenovo. You can put whatever OS you want on them, how do you think Corporate customers deploy images without breaking the warrant?

[daynzy]

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: NeTwOrK-D@wg</div><div class="ubbcode-body">LOL yeah ok there Maxy. Not with the major Tier 1 like IBM, HP, Toshiba, Lenovo. You can put whatever OS you want on them, how do you think Corporate customers deploy images without breaking the warrant? </div></div>

This is a compaq laptop, do you know if it would void it?

[tired-n-cranky]

The best bet is to read the individual manufacturers terms for the warranty.

[Madmax]

Hey neywork dawg is he asking about Tiers and corporate machines no so take a hike and shove it up your arse like you always do.

As for his question i answered it serveral times so far and it is always nice to see someone else come on and try and say the samething i said, just goes to show who really knows things. huh? not you network dawg for sure it is not.

[tired-n-cranky]

Hey MadMax ...

He is asking about a Compaq notebook, not some thing that you might have sold once upon a time in your fairy world.

Last time I checked I am still a very successful IT pro, and well, what are you?

[xXx Duffy xXx]

geeze louise ..... crazy people everywhere. Steve .... go play in your tar pit you clal a house. Network Dawk .... go build a server er somethin.

You people scrap on here way too much. ugh.

Family board huh? ..... Im sure kids can see the maturity FLYING outta here

[GRUMPY]

Nice to see how a simple question can get the brain dead into a pissing contest.

[GirlNextDoor]

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: NeTwOrK-D@wg</div><div class="ubbcode-body">Hey MadMax ...

He is asking about a Compaq notebook, not some thing that you might have sold once upon a time in your fairy world.

Last time I checked I am still a very successful IT pro, and well, what are you? </div></div>

Todays burn of the day was brought to you by....... /ubbthreads/images/%%GRAEMLIN_URL%%/lol.gif

[Stickler]

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Object X</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: NeTwOrK-D@wg</div><div class="ubbcode-body">Hey MadMax ...

He is asking about a Compaq notebook, not some thing that you might have sold once upon a time in your fairy world.

Last time I checked I am still a very successful IT pro, and well, what are you? </div></div>

Todays burn of the day was brought to you by....... /ubbthreads/images/%%GRAEMLIN_URL%%/lol.gif</div></div>

lmao......PWNED!!

[gtman2000]

I work for MicroAge and we are a authorized service dealer for HP, Compaq, Toshiba, and IBM. If your Hard Drive, Mother Board, Wireless Card, RAM or whatever hardware component fail’s your software has nothing to do with it. XP, Vista or Linux, a hardware failure is a hard ware failure. There are other ways to test if something has failed. There are bootable Linux OS's out there that help with trouble shooting. So to sum it up, if you want to install windows xp go right ahead. The only thing i will caution you on is that if you want to call toll free tech support they will not be able to help you because all they do is read a screen, they have no technical back ground, so if it is not the original software they can't help, not because they don't want to, its because they can't.
Hope this helps.

[tired-n-cranky]

Mikey! Another person under the Hartco umbrella eh? Me too....I work for Metafore, who is also an authorized service dealer... but you know, what would we know, right?

[gtman2000]

Yes Sir, I work for MicroAge in Sault Ste. Marie, just did all my apple training so i now have my ACDT and ACPT. I have my MCP and one test away from my MCSA, A+. Also have done all 4 cisco semester, just never went and did the test for my CCNA but you can say i know it. So really i don't know why anybody would want to listen to us. They would be nuts to LOL.

[Madmax]

If you only new how stupid you look network-dawg, oh and check your pm's as i responded to your pm. Oh and as for what i do right now is no ones business but my own.


As for mikey at least i now you have some experience in computers, but like i already suggested for this individual, call the manufacturer.

[tired-n-cranky]

How stupid "I" look there Steve?? You have proven over the years how stupid you are. Go back to hickville and have a few beer.


And, oh yes, YOU SUCK AT THE INTERNET!

[tired-n-cranky]

Mikey,

Cool dude.

We have used you guys up there a few times for some of our projects, like a project I designed just over a year ago installing firewalls at all the LCBO stores.

Not sure how much we used you guys for the Tim Horton's or Wendy's projects.

[Madmax]

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: NeTwOrK-D@wg</div><div class="ubbcode-body">How stupid "I" look there Steve?? You have proven over the years how stupid you are. Go back to hickville and have a few beer.

</div></div>

Only if you will join me for a beer.

[Madmax]

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: NeTwOrK-D@wg</div><div class="ubbcode-body">Steve, I would love to, but I only drink with people who have class. You started attacking me for no reason, so it show's as usual you have zero class.

Besides, I really am not in the mood to be arrested for an assault.</div></div>

Well i was only following your class which is none as everytime you have to come on in usually when i post something and have to talk about something the topic starter never even asked about, damn IT people all they can talk about is things that are outdated or things that are not relevant to the situtation.

Ya it is not worth it for me to get arrested for hitting a so called proclaimed IT PRO as it is below my class to hit someone with no knowledge.

[tired-n-cranky]

No Knowledge? Whatever. I am ending this now.

The topic started asked about warranty, I answered, and low and behold he has a compaq laptop!

Now grow up.

[Madmax]

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: NeTwOrK-D@wg</div><div class="ubbcode-body">No Knowledge? Whatever. I am ending this now.

The topic started asked about warranty, I answered, and low and behold he has a compaq laptop!

Now grow up.</div></div>

Ok since you have now convinced us all that you at least read his post, it is great to see we have something in common.


ttyl, oh and have a good one.

[tired-n-cranky]

You have a good one as well Steve.

One day we might not fight with each other eh? But ahhhh.. the stress relief.. it is like the morning coffee!

/ubbthreads/images/%%GRAEMLIN_URL%%/smile.gif

[Madmax]

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: NeTwOrK-D@wg</div><div class="ubbcode-body">You have a good one as well Steve.

One day we might not fight with each other eh? But ahhhh.. the stress relief.. it is like the morning coffee!

/ubbthreads/images/%%GRAEMLIN_URL%%/smile.gif</div></div>

Yes but where would we be without each other to rival one up at some point in time..... i need a coffee now, but not that timmies stuff.... can you say crapola.

[gtman2000]

I know for sure we did some work for the LCBO, but i don't think we had any Tim Horton's or Wendy's. But it would be great if you sent us the work. Always look forward to a new challenge

[tired-n-cranky]

Tim's and Wendys were prior to LCBO, and there weren't a lof of those. LCBO on the other hand, we had a lot of those.

That was probably the biggest network I have ever had to create, connecting 800 LCBO stores together.