GRRR - I hate when Tech's don't Show

[MaO3]

I waited all day for a Bell Technician that was supposed to come to my house. I had phone trouble a couple of weeks ago and since then my internet has been so unstable that if it doesn't disconnect 30 times a day I'd be surprised.

I've been on the phone with Bell 4 times and last night they decided that they needed to send a technician to my house. They promised he'd be here between 8:00 - 12:00 well no technician.

I've been back on the phone will sympatico twice more today and I'm so disgusted with them right now it took everything I had not to be really really rude. It really bugs me that you call Bell Canada and can't speak to someone who actually can speak english.

GRRRRRRRRRRRRRRRRRRRRR - sorry thats MY rant for today!

[Barney Rubble]

quit pressing 2...press 1 for english!


/ubbthreads/images/%%GRAEMLIN_URL%%/smile.gif

[MaO3]

Ya, OK Barn! I wish that was the problem /ubbthreads/images/%%GRAEMLIN_URL%%/lol.gif /ubbthreads/images/%%GRAEMLIN_URL%%/lol.gif

[tippikitty]

/ubbthreads/images/%%GRAEMLIN_URL%%/lol.gif Barney, Barney, Barney....your too funny!

Well did you call Back Ma and asked where the hell they were?

[Barney Rubble]

http://www.theoasis.co.za/images/techSupport.gif

[MaO3]

Yep twice! Last night they told me it was inside my house, tonight they told me that its an outside line thing and that it would be repaired with in 24 hours.

I told them that if it wasn't I would be calling and speaking with someone's boss.

/ubbthreads/images/%%GRAEMLIN_URL%%/frown.gif

[tippikitty]

So did you call and asked to speak to someone's boss? Cause if not I'd like to be there for that. /ubbthreads/images/%%GRAEMLIN_URL%%/lol.gif

[MaO3]

Tomorrow, I'll never get anyone in a position of authority at this time of night. I told the guy who gave me the oh don't worry mame it'll be fixed in 24 hours, that if it wasnt' I wanted a credit and I would be calling to speak to the BOSS.

[FuZzY]

if shaws available just cancel.. get shaw.

[GRUMPY]

thats why I left Bell

[dancingqueen]

bell licks hairy monkey balls... I love Shaw

[tippikitty]

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: FuZzY</div><div class="ubbcode-body">if Shaw's available just cancel.. get shaw. </div></div>
Shaw's not available for her, she lives in the boondocks. /ubbthreads/images/%%GRAEMLIN_URL%%/lol.gif

[DoubleXL]

Bell has a department which is really helpful and deals with almost everything. Its the new One Bill department. I called them for some questions, and they spoke perfectly clean canadian english, and were able to answer all my questions and help me with everything. They are definately the people to talk to.

[adigirl]

You can't just quit Bell. They lock you into a contract for 2-3 years and to get out of it costs big bucks :-( I wish it was that easy because I get so mad at them at times. So does Hans.

[Madmax]

Yes the bell is disconecting for my mom as well. I must say for high speed that sucks for it to disconnect say 3-4 times in an hour then be ok for most of the next few hours, but online gaming.... sucks as poof your in battle and poof your kicked out of the server due to bell DSL line disconnecting. It happen about 3 weeks ago as well and a tech come out looked at everything and said it is OK now... sure for a few weeks now it is starting to do it all over again.... HERE COMES SHAW once again i think my mom will get SHAW back and get the 10MB service.

There has always been something about a telephone company providing interent service that i don't like.

[tired-n-cranky]

Max living with your mom still huh. lol. Don't ya think you should move on your own at your age?

[GRUMPY]

Hey if he wants to live at home thats his call besides who else is going to read him his stories at night.

[Phose]

shaw rocks

[1337]

I called Bell about my home phone, it was an outrageous bill. Anyway, it said Press 1 for english.

When the fellow (who was very nice), answered, I said Oh crap sorry I thought i pressed one for ENGLISH

[Stickler]

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: NeTwOrK-D@wg</div><div class="ubbcode-body">Max living with your mom still huh. lol. Don't ya think you should move on your own at your age?</div></div>

HAHAHAHAHA.....PWNED!!!

In all seriousness, this is why I went to Shaw. Bell was good but the service was intermittent. I called Bell about a problem I was having with their home networking modem. The India rep told me that they dont support those modems AT ALL. I switched to Shaw a few weeks later and got their 10MB service and totally love it. If I can download a 700 MB file in about an hour, I say I am getting my money's worth

[MaO3]

Well I'm still waiting for someone to come fix my problem. I waited on hold last night for 15 minutes on 611 the repair line only to be told that I was going to have to hang up and call 611! I lost it and demanded a supervisor. I spoke with three who were very obviously not in Canada, till I finally got a Wonderfully helpful CANADIAN lady. Who assured me that she will make sure that I get a call from a tech today.

We will see if that happens.

[tippikitty]

Good luck! YOu have a pm.

[pylus]

Sucks when Emily is the best person to talk to at Bell. In my world it doesn't matter who the person is or where from, I like them to be able to communicate and I think they should have to know their product. That seems to happen less and less, [censored] scary.

I worked at one or two of them there call centers for a year or so to learn how to fix my own stuff. The last day of training at one that will remain nameless, I asked "but when do we learn how to fix computers?" The answer was "you don't"

Now that may have changed, but I certainly gave some bad advice and broke some unnecassary things (of other people's stuff) in learning it for myself. I would consider myself competant now, of course the day I decided that I never went back and did other things.