View Full Version : Help

11-16-2009, 11:16 PM
Ok so my desktop computer is no longer working. My son attempted to do a windows update. It said "windows platform update". Everything seemed to go fine but now the computer won't even boot up. It just brings up a black screen with a flashing cursor. Any ideas?

11-16-2009, 11:45 PM
was anything else installed and how was it running before this. Will it start up in safe mode. try doing a Hard boot by completely powering it off then back on. You might need it looked at in the end. I have seen this for more then one reason like bad Hardware like a failing Hard drive or a corrupt OS and or a Virus.

11-18-2009, 02:51 PM
Can you start it in safemode and restore to before the upgrade?

11-18-2009, 06:15 PM
no,can't do anything.