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SIMBA
11-17-2009, 12:16 AM
Ok so my desktop computer is no longer working. My son attempted to do a windows update. It said "windows platform update". Everything seemed to go fine but now the computer won't even boot up. It just brings up a black screen with a flashing cursor. Any ideas?

mboy67
11-17-2009, 12:45 AM
was anything else installed and how was it running before this. Will it start up in safe mode. try doing a Hard boot by completely powering it off then back on. You might need it looked at in the end. I have seen this for more then one reason like bad Hardware like a failing Hard drive or a corrupt OS and or a Virus.

SSMP
11-18-2009, 03:51 PM
Can you start it in safemode and restore to before the upgrade?

SIMBA
11-18-2009, 07:15 PM
no,can't do anything.