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View Full Version : Okay...I Got To Ask Some of My Fellow PC Techies.....



403_forbidden
11-24-2010, 09:48 AM
I was in Futureshop the other day looking at some notebooks with a buddy of mine that wants to purchase one soon. Anyway, one of the store associates was standing beside us serving a customer and the conversation came around to extended warranties. When the store associate mentioned the warranty price (I believe it was like $149 for 2 years on a $600 notebook) the customer asked why some much? This is when I got interested and looked over at the store associate for an answer. He said well it costs $100 for a hard drive (I know you can get them for under $50), $99 to install Windows etc etc. The customer asked $99 to install windows? The store associate said well yea it takes 8 hours to do an install of windows, doing the updates, making sure all the programs are installed right, etc etc. I thought to myself 8 hours!! What in the hell are they doing downloading updates over a 56k dial up line. Considering I have installed Microsoft Exchange servers and migrated email mailboxes which in most cases involves more configuration in half that time I wonder what the Futureshop techs are doing that it takes 8 hours to install Windows 7. I just recently built a desktop and loaded windows for a relative and had it up and running in 3 hours. The only thing I did was run prime95 to stress test the CPU and memory for 24 hours (I wonder if FS does this?). I would like to actually observe a Windows installation at Futureshop to find out why it takes 8 hours to do a Windows 7 load.....

So how long does it take you guys/gals to load up a fresh install of Windows 7?

Upper Decker
11-24-2010, 02:07 PM
about 45 min tops. And thats updates and everything.Cripes FS wont even let thier techs do any work on the machines they have. I remember having to do the network there after the May 24 (this year) with a cast up to my shoulder, and I asked why they couldnt do it bt go no answer.

IMHO
11-25-2010, 09:02 AM
There seems to be little pride in workmanship these days. A lot of workers want to rip us off.

Scooby-Doo
12-04-2010, 05:39 PM
Yepp 45 minutes seems right! But to fully load my system with all the programs around 30 it takes 6.5 hours.
Lets face it this is FS we are talking about. I wouldn't buy any warranty on Computers there, TVs and Stereos ya! But Computers NO!

Hans
12-04-2010, 06:10 PM
Takes me about 10 minutes + whatever was added within the last month.

Andre
12-05-2010, 12:40 AM
Just windows about 45-60 minutes. To restore all the other programs with updates 6-8 hours.
If you return a computer just formatted to a customer for the one hour price they still get pissed at where are my media player, msoffice, msn, virus software, photosoftware...etc..the other 30 programs Scooby-Doo mentioned.
It's why I stopped doing them.

Upper Decker
12-05-2010, 01:16 PM
If it takes 6 hours to reinstall your software and everything I think you should get a new pc lol. I just did my first reinstall in a while and reinstalling 2tb of data didn't take anywhere near that

Scooby-Doo
12-05-2010, 09:50 PM
Really! 2tb of data? Now is that Songs, Porn and Pictures? Get Real dude if you have 2tb of Programs its taking longer than 6 hours.
FYI it takes 2 to 3 hours just to install Adobe CS4 and that's 8gb so your theory of 6 hours for 2tb just isn't true.
But then again this is the Sault! There's always someone with a bigger and better story.

Upper Decker
12-05-2010, 10:17 PM
LOL get your head out of your ass , 8gb install on my machine is a joke and doesnt take more tahn 10 - 12 min. Good RAID array and your rocking, This is the Sault who thinks thier 6 year old tech is top notch still and spews out crap based off that. My Maya suite is the biggest install package I have and that takes about 30 min top to install and its about 19gb give or take. Regardless , it doesnt take 6 hours to do a software reinstall of your average home user.

If youd like I can get the webcam out and upload a youtube video showing you what ive said to be true.

Scooby-Doo
12-05-2010, 10:19 PM
Like I Said!
By the way Legitimate users who buy there software Use CD's/DVD's come awn guy think about it.
And the only reason My head is in my ass is because I'm looking for your next comment, Oh look there it is!!

Andre
12-05-2010, 11:57 PM
Good RAID array and your rocking,

I don't know who your average customer is, but it's pretty damn rare for mine to come in with a brand new computer with a "RAID array" asking for assistance.
The last one had a 1.8G Athlon with 512Mb of ram running windows XP.

People of your level don't come to me or you with their problems. They fix them their selves.
The people with older, slower, budget systems are the ones looking for help that go to Future Shop/ Staples and they take time. A lot of time to fully reload all the stuff they want.

NewCasa
12-06-2010, 08:00 AM
Computer does all the work. All the installer does is get the applications started installing then move on to other things. Big question is how many Win 7 could an installer install in a day? Maybe 30 or so?

Upper Decker
12-06-2010, 01:55 PM
I don't know who your average customer is, but it's pretty damn rare for mine to come in with a brand new computer with a "RAID array" asking for assistance.
The last one had a 1.8G Athlon with 512Mb of ram running windows XP.

People of your level don't come to me or you with their problems. They fix them their selves.
The people with older, slower, budget systems are the ones looking for help that go to Future Shop/ Staples and they take time. A lot of time to fully reload all the stuff they want.

The original question was about purchasing extended warranty with a new pc from FS. Even modern in the box machines by no means would take that long to back everything up and reinstall programs (called mutil core cpus and lots of dirt cheap ram), to use your arguement - the average pc user doesnt have more thant a few hundred GB of installed programs at the very most. Any modern amd or intel system can install a whole **** load of stuff in just an hour or 2.

As for RAID arrays , its becoming a lot more common these days with SSD drives and small capacities.