View Full Version : pampered chef question

Melanie Booker
02-02-2011, 09:32 AM
does anybody know if they do replacement parts? i need a new ring for my 'easy accent decorator'.

Jackie B
02-02-2011, 09:35 AM
As far as I know, there is a 5 year parts replacement after your purchase.

Melanie Booker
02-02-2011, 09:50 AM
oh, i didn't know that. i've had this thing for more than five years tho. guess i'll have to start saving my sales slips when i order from now on!
thanks Jackie.

Jackie B
02-02-2011, 11:47 AM
When I needed a replacement part, the lady still had my purchase on file and just looked up when I bought the item.

02-02-2011, 04:09 PM
Yep, I got a replacement part for free not too long ago. Contact your sales rep or go to the website. Some items have a lifetime warranty against breakage.

02-02-2011, 04:11 PM

This is Kim Moreau's website for local orders.

Melanie Booker
02-02-2011, 04:21 PM
i sent them an email, just waiting to hear back from them.
i bought this thing about 10-12 yrs ago. hopefully i can get a new ring and not have to replace the whole thing because i really like it for filling deviled eggs and icing cupcakes.