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View Full Version : PUC bills and new sewer charge reduction



b&aMom
02-11-2016, 04:59 PM
Did the city not reduce the sewer charge to 70% of the water consumption and basic service charge, beginning Jan. 1? If so (and my research from Dec. city council meetings shows it approved), why is my sewer charge for Jan. 2016 at between 87% and 88%?

Check your bills carefully. PUC has seriously screwed up my billings for the last three billing periods. They didn't bill us at all in January, called to ask why and they had no answer. The month before they had an "error" in the water reading, billing us at TWICE the normal amount.

That place is becoming a serious pain in my behind.

ctf
02-11-2016, 05:02 PM
Bills received in January are for usage in December. The rate change should show up on the bill in February.

b&aMom
02-11-2016, 06:17 PM
They skipped my January bill. My current bill encompasses readings for the months of (part of ) November, December and most of January. This bill was received in February.

ctf
02-12-2016, 09:30 AM
Give them a call. My latest bill was issued Jan 20, due mid Feb and is for consumption from Nov 27 to Dec 31.