internet issue

[xXx]

My computer is completely updated, windows xp home, all is good on my system, but after being online, highspeed with shaw, the internet cuts off after like 10 mins and its only on this computer, i am hooked into a router, so theres 3 computers hooked up, again mines the only one that the internet gets cut off, so its obviously WINDOWS, anyone know how to fix this

[xXx]

OH, and its very very very slow like dial up, but the other 2 computers are fine.

[Stickler]

Try switching ports on your router. Most routers have 4 ethernet ports that you can connect computers on. Trace the trouble computers ethernet cable to the router and switch the ports. If that doesnt resolve the issue, try switching out ethernet cables.

[1337]

Also make sure its a router not a hub. The symptoms sound "hub like". Where collisions are making a neusence.

If it is a router, just using the factory reset on the router, and reboot both.

Check your computer directly to the modem to see if its your computer thats the problem as well.

[xXx]

thanks, t-pot, still workin for shaw? amyways heres the diagnostics i got



Last diagnostic run time: 08/30/07 20:32:39

Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection 3, Device=VIA Rhine II Fast Ethernet Adapter, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=1394 Connection, Device=1394 Net Adapter, MediaType=LAN, SubMediaType=1394
info Network connection: Name=Local Area Connection 4, Device=NVIDIA nForce Networking Controller, MediaType=LAN, SubMediaType=LAN
warn This machine has more than one Ethernet or more than one Wireless adapter
info Redirecting user to support call

HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn HTTP: Error 12029 connecting to http://www.microsoft.com: A connection with the server could not be established
warn HTTPS: Error 12029 connecting to http://www.microsoft.com: A connection with the server could not be established
warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established
warn HTTP: Error 12029 connecting to http://www.hotmail.com: A connection with the server could not be established
warn HTTPS: Error 12029 connecting to http://www.passport.net: A connection with the server could not be established
warn FTP (Active): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.

[1337]

Sure am.

"warn This machine has more than one Ethernet or more than one Wireless adapter
info Redirecting user to support call"

Sounds like you have a enabled Onboard lan card and a seperate ethernet card.

"Name=Local Area Connection 3, Device=VIA Rhine II Fast Ethernet Adapter, MediaType=LAN, SubMediaType=LAN"
"info Network connection: Name=Local Area Connection 4, Device=NVIDIA nForce Networking Controller, MediaType=LAN, SubMediaType=LAN"

Shows you have two active ethernet. Disable the onboard.

If you have both, go into the bios and disable the onboard. or just go into Hardware manager, right click on the onboard one and hit disable.

Make sure the cat5 is plugged into the ethernet card and restart.

If your still having problems, pm me and i'll try fix it for ya.

[1337]

btw. the onboard one is more than like the nForce, because mroe than likely you have the Nvidia Nforce chipset motherboard.