Your elite ht2 front loader sucks. Thanks to incompetent service tech's I am out of a washer until the parts that are on back order come in. (possibly march 29th at the earliest) I would also like to thank your awesome customer service agent who told me the only thing I could do was wait till the parts come in. If it wasn't for my washer breaking down 6 times in two years I would never have any company. I look forward to my visits with the sears technicians every few months. Please tell me where I can drop off my laundry and have it returned daily at your expense.