There has been so many Bell rants, I just wanted to share mine.
I havent had Bell services in awhile, but apparently I overpayed my cell bill and i am due a 45.13 credit. So i called Bell to request the credit, god forbid they just mail it out. And the agent tells me, there is a $20 admin charge to send me my refund ... WTF !!!!
So i got a lil pissy with the person, and that i wanted all my money. She went on with the apolgies and emphany crap, and blah blah blah. So i said to her, "Just wait a minute, I am going to put my 2 1/2 year old in her room because i am really gonna get pissed now.
She then puts me on hold for 5 minutes, and said, "i talked to my supervisor, and he authorized me to waive that fee this time only, in the future, we will not waive it" ... I said "Dont worry there wont be a next time because i will never have Bell services again."
I asked her if i overpaid by 10 bucks, would I owe them 10 bucks. she said yes !! WTF !!!