SHAW phone

[Super Gram]

I just called shaw and they are sendin g someone to check our back up battery.

[MaO3]

So can anyone explain to me why my son's phone was down? He didnt' loose power at all and yet had no phone.

[1337]

My neighbour works for Shaw and we discussed the Shaw phone back-up battery yesterday. He told me it's designed for 24hrs of back-up power. Our phone remained functional through out the outage other than our cordless phones which rely on electricity to function - not the modem's fault. As mentioned above, you may have a defective battery.

lol your neighbor is on crack. 24 hours?

[1337]

So can anyone explain to me why my son's phone was down? He didnt' loose power at all and yet had no phone.

Where does he live?

[Super Gram]

Shaw put a new back up battery in and don't know why it didn't work. We have only had shaw for about 7 months.

[MagicFingers]

My neighbour works for Shaw and we discussed the Shaw phone back-up battery yesterday. He told me it's designed for 24hrs of back-up power. Our phone remained functional through out the outage other than our cordless phones which rely on electricity to function - not the modem's fault. As mentioned above, you may have a defective battery.

Thats funny that your neighbor would say the battery back up is good for 24 hours when on their website it states 4 hours backup battery....unless it depends on the model or type of phone.

[The 6th Member Of AC/DC]

All these ads they put out boasting their service leads me to believe that is a massive fail of epic proportions!!

[Super Gram]

All these ads they put out boasting their service leads me to believe that is a massive fail of epic proportions!!

Bell is worse than Shaw

[SIMBA]

I've never had a problem with Bell. They are reliable. Bell also has their own power supply. With Shaw, if your internet goes out, so does your phone. I'm not liking the 911 service with shaw either. Besides that, Shaw seems to be raising their prices every year. My cable and internet costs 120.00 per month. It has gone up 6 dollars over the last year. The same will happen eventually with the phone too. Like anything else it's all good now and cheaper but it won't last.

[Koss]

4 hours talk time I believe.

[tired-n-cranky]

Funny how many people think the only options for phone are Shaw or Bell... I use neither for home phone, yet I still get to use the good old Bell copper lines coming into my house. I use Teksavvy, which uses Bell lines, but I don't have to deal with Bell, and the prices are much cheaper than Bell.

[Koss]

but download speeds suck in the area with Teksavvy. I guess it's okay for DSL, but Shaw is a better alternative IMO

[tired-n-cranky]

but download speeds suck in the area with Teksavvy. I guess it's okay for DSL, but Shaw is a better alternative IMO

I wasn't talking about Internet connections.. I was talking about home phone services..

[Koss]

I wasn't talking about Internet connections.. I was talking about home phone services..

Don't you need to have internet with Teksavvy to get their phone service?

[tired-n-cranky]

Don't you need to have internet with Teksavvy to get their phone service?

Nope. I don't have internet from them, but do have home phone and LD from them. Cheaper than Bell, and don't have to deal with Bell, but get the same phone line quality over copper.

[Koss]

interesting. I've heard good things about Teksavvy but you don't hear a lot about them around here.

[Koss]

A bit off topic, but I just upgraded from whatever is the step up from Shaw Extreme and I'm very happy with my recent speedtest:

[Strife]

Those speed tests are inaccurate simply due to the SpeedBoost that Shaw has. To get an accurate result, download a large file (100MB or over) and see what the avg speed is.

[Andre]

Out of curiosity. try this and let us know how it works out.
http://www.vianet.ca/software/1024mb-uncompressed.bin
Let it run for a while and post your speed when it's close to done.

[Macs II]

Here's what I got