I need serious help.....I also need someone to help me with my computer. For some reason my laptop usb ports are not working. So I am unable to use a mouse. And I'm not very good with the touch pad.
Sometimes it says usb device not recognized. Or the mouse lite flashes but doesn't work. Almost like a bad connection, loose wire. I've tried both ports and it's happening on both. Sometimes I also get a error code 31.
Can someone please help me with this?